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      12-08-2022, 09:58 AM   #45
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Originally Posted by 10" View Post
i am unable to login to the app.

also there is no password reset on the new app

I am able to login through the desktop with my password
but the app just says login failed.
Quote:
Originally Posted by 'Cane View Post
I've posted in the G80 forum and on the Bimmerpost FB page, but I have been having a ton of issues since the update. Got logged out on all my devices, and it took me 12+ hours to reset my PW (with all the timeouts), finally got the PW reset with my iMac, but I can't sign in on the iOS app (iPhone or iPad) and I can't even sign in on Safari on my iPad. I hardly use my iMac, so that means I won't be able to be as active in the community as I used to be. Any help? Anyone else with similar issues?

Also, FWIW, things I have tried: deleting and reinstalling the App, rebooting both devices, clearing cache, etc. Pretty frustrated right now.
I think I have an idea what’s happening for the two of you, will have an update out soon to see if we can address it
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      12-08-2022, 10:13 AM   #46
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Originally Posted by apptest View Post
I think I have an idea what’s happening for the two of you, will have an update out soon to see if we can address it
Thanks, but I can't understand why I can't log in with safari on my iPad (iPad Pro 2021, 12.9. iOS 16.1.1) and I know my PW is correct.
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      12-08-2022, 02:47 PM   #47
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Originally Posted by 'Cane View Post
Thanks, but I can't understand why I can't log in with safari on my iPad (iPad Pro 2021, 12.9. iOS 16.1.1) and I know my PW is correct.
That I don’t know about, that’s between you and Apple Inc. 😂

But in all seriousness, are you 100% sure the password is correct? You are able to login from your desktop right now fresh with the same password? (Not using a PW manager)

In terms of the App, I can tell you what I think is happening is that Apple uses a different type of apostrophe ‘ symbol that’s not a standard character, in order to give it that curved look. So the app thinks you are trying to log in as someone else. I think I’ve made that correction and am just making a few more small corrections before sending this new version out.

I wonder if the iPad on safari is doing the same thing, but until today nobody else has complained about this, so I’m not sure
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      12-08-2022, 03:07 PM   #48
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Originally Posted by goneloco View Post
After reading and then closing a post app returns to top of postings list instead of holding its place. iPhone 12 mini iOS 16.1.1.
Same issue
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      12-08-2022, 06:31 PM   #49
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Originally Posted by apptest View Post
That I don’t know about, that’s between you and Apple Inc. 😂

But in all seriousness, are you 100% sure the password is correct? You are able to login from your desktop right now fresh with the same password? (Not using a PW manager)

In terms of the App, I can tell you what I think is happening is that Apple uses a different type of apostrophe ‘ symbol that’s not a standard character, in order to give it that curved look. So the app thinks you are trying to log in as someone else. I think I’ve made that correction and am just making a few more small corrections before sending this new version out.

I wonder if the iPad on safari is doing the same thing, but until today nobody else has complained about this, so I’m not sure


It's always Apple's problem.

I worked for Apple for 15 years and if I had a dollar for every time a dev or IT guy blamed Apple for something, I'd have retired 5 years earlier than I did.
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      12-08-2022, 07:47 PM   #50
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Originally Posted by davidmct-M3 View Post
Same issue
I believe we have this fixed in the next update which is ready to go. Apples services for sending updates out are down right now so we just wait for them to get back up and we will have an update out to address this one 👍
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      12-08-2022, 07:50 PM   #51
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Quote:
Originally Posted by 'Cane View Post
It's always Apple's problem.

I worked for Apple for 15 years and if I had a dollar for every time a dev or IT guy blamed Apple for something, I'd have retired 5 years earlier than I did.
Lol I hear you. Then again TestFlight is having a massive outage all day today 😂

But seriously, what do you want me to do about mobile safari? That’s totally out of my hands

Anyways TBH the app is just way better, especially when you need to handle attachments and such, so the update will be out to *hopefully* fix your login issue soon, once we can get builds signed again. And yes that one I can’t control 😀😀

But apple is usually really good about getting the services back up so I’m hopeful it will happen today at some point so I can get the update out tomorrow at some point. Fingers crossed

https://developer.apple.com/system-status/
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      12-08-2022, 08:45 PM   #52
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Originally Posted by apptest View Post
Lol I hear you. Then again TestFlight is having a massive outage all day today 😂

But seriously, what do you want me to do about mobile safari? That’s totally out of my hands

Anyways TBH the app is just way better, especially when you need to handle attachments and such, so the update will be out to *hopefully* fix your login issue soon, once we can get builds signed again. And yes that one I can’t control 😀😀

But apple is usually really good about getting the services back up so I’m hopeful it will happen today at some point so I can get the update out tomorrow at some point. Fingers crossed

https://developer.apple.com/system-status/
Well, it’s not mobile Safari on the iPad, it uses the desktop browser, but anyway, all of a sudden I was able to log in, so I have no idea what the issue is. And I am 100% on your side that the app has been a lot better, looking forward to using the updated version when you get it taken care of.
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      12-08-2022, 09:07 PM   #53
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Originally Posted by 'Cane View Post
Well, it’s not mobile Safari on the iPad, it uses the desktop browser, but anyway, all of a sudden I was able to log in, so I have no idea what the issue is. And I am 100% on your side that the app has been a lot better, looking forward to using the updated version when you get it taken care of.
Awesome news on that front. On the app front we will get it working for you one way or another, I’m sitting here refreshing the apple page and as soon as I can get signing to work again ill have this next version submitted for approval. They got it out same day earlier in the week, so I’m still holding out hope for tomorrow 👍
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      12-08-2022, 09:13 PM   #54
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Originally Posted by apptest View Post
Awesome news on that front. On the app front we will get it working for you one way or another, I’m sitting here refreshing the apple page and as soon as I can get signing to work again ill have this next version submitted for approval. They got it out same day earlier in the week, so I’m still holding out hope for tomorrow 👍
Nice, can't wait to start using it.
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      12-08-2022, 09:56 PM   #55
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I guess I am in the minority here in absolutely not liking the new app for forum usage. I use the forums everyday -- on it several times a day and now I have far less interest in checking in. In fact I am posting from a browser right now. I don't know what people had complaints about on the old app. It worked perfectly fine for me. The new app crams everything in with larger fonts, wasted space, post previews, and graphic headers. It causes all kinds of unnecessary text wraps for titles. I set my text to the smallest setting and I am on an Iphone 13 Pro Max. When you click into a message and hit back it loses your place. For some reason any thread has a big title in giant font that says "/thread". It just seems like a lot of wasted space / bad UI choices. The previous one worked fine all the time, was clean, and got you a lot info at once.
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      12-09-2022, 09:04 PM   #56
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Quote:
Originally Posted by apptest View Post
I think I have an idea what’s happening for the two of you, will have an update out soon to see if we can address it
thanks. still NOT able to login with the app.
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      12-09-2022, 09:07 PM   #57
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Quote:
Originally Posted by 10" View Post
thanks. still NOT able to login with the app.
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Originally Posted by 'Cane View Post
Nice, can't wait to start using it.
We have a new version uploaded to the App Store awaiting review that hopefully fixes it. Check the App Store for any updates tomorrow, Sunday and Monday. Crossing fingers for the update to come through over the weekend 🤞
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      12-10-2022, 11:09 AM   #58
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Anyone notice that the app seems to not be able to handle attaching a RAW photo taken on an iPhone 14 Pro Max? The only way I can get the photo to actually attach to a post is to first make an edit to the photo, then it attaches in a matter of seconds. This wasn’t the case with the prior version of the app.
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      12-10-2022, 08:14 PM   #59
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Anyone notice that the app seems to not be able to handle attaching a RAW photo taken on an iPhone 14 Pro Max? The only way I can get the photo to actually attach to a post is to first make an edit to the photo, then it attaches in a matter of seconds. This wasn’t the case with the prior version of the app.
Thanks for the report. I see the problem and a work is in the fix. But this fix might take about a month to make its away to production 👍
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      12-10-2022, 10:31 PM   #60
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Quote:
Originally Posted by 10" View Post
thanks. still NOT able to login with the app.
Quote:
Originally Posted by 'Cane View Post
Nice, can't wait to start using it.
Ok new version is on the App Store. Let me know if it lets you login
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      12-10-2022, 10:38 PM   #61
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Originally Posted by apptest View Post
Thanks for the report. I see the problem and a work is in the fix. But this fix might take about a month to make its away to production 👍
Awesome. Thanks for investigating it and working on a fix so quickly.
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      12-11-2022, 12:40 AM   #62
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Is there a way to see member’s signatures, like in the old app? Or am I just missing it?
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      12-11-2022, 09:24 AM   #63
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I noticed with the most recent update, if you delete all notifications they will clear but the count of them doesn’t disappear until you close out and relaunch the app. This wasn’t the case prior to the most recent update.
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      12-11-2022, 10:03 AM   #64
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Originally Posted by apptest View Post
Ok new version is on the App Store. Let me know if it lets you login
Successfully able to log in on the iPad and iPhone, thanks for the fix. Now I can take a deep dive on the app and see what's what. Thanks.
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      12-11-2022, 10:06 AM   #65
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Originally Posted by chicagofan00 View Post
I noticed with the most recent update, if you delete all notifications they will clear but the count of them doesn’t disappear until you close out and relaunch the app. This wasn’t the case prior to the most recent update.
Yup you are right. Working on that as we speak and will submit a new update to fix it by the end of the day

Thanks for the report, keep em coming as you see them
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      12-11-2022, 10:08 AM   #66
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Originally Posted by 'Cane View Post
Successfully able to log in on the iPad and iPhone, thanks for the fix. Now I can take a deep dive on the app and see what's what. Thanks.
Awesome! Now the fun begins ..😇
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