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      12-13-2015, 08:59 PM   #1
chillindrdude
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PSA: don't ever, ever, ever, ever goto a quickie oil change franchise.

http://www.audizine.com/forum/showth...il-change-shop

As i used to own an B8 S4, i still read and post here and there on audizine....

I am literally speechless *facepalm*
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      12-13-2015, 09:20 PM   #2
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My friend took his Ford Raptor to a Jiffy Lube and they poured oil all over the engine - car owner complains and the tech flips out. Management explains tech is an Iraqi war Veteran - so wrong on so many levels.
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      12-13-2015, 11:35 PM   #3
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lol. People are stupid.
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      12-14-2015, 01:05 AM   #4
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      12-14-2015, 05:02 AM   #5
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I've been to about every Valvoline Instant Oil Change in town, many times, over the years. They are pretty strict on how they operate; signals to say when it is okay to do the next step, showing you the dipstick level, etc.

That said, it was ONLY on company cars and NEVER on my own vehicles. In a pinch I'd be willing to use one on a vehicle that is simple to change oil on (my truck), but not my BMW and definitely not my wife's Audi (which is a PITA to change the oil due to stupid engineering).
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      12-14-2015, 06:18 AM   #6
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I go to a Minute Lube and the guy who runs the place has a bunch of young (20 somethings) guys working there. These guys are all car nuts and they know almost as much about my car as I do. They let me go in the pit and watch them work. The oil change is supposed to be done in 15 minutes but I'm usually there about 45 minutes talking cars.....

I think making a broad statement that you should never do something because one guy had a bad experience is a bit reactionary. The guy with the Audi had a shit experience, it happens, I've had shit experiences at dealerships, lot of them but that doesn't mean that all dealerships are bad.

Find a mechanic you trust and use him. I take a case of beer into my mechanic for him and his guys on occasion, I trust them and they treat me well.
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      12-14-2015, 12:06 PM   #7
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Yeah I used to take my WRX to one of those valvoline places. They had good techs there and would let me go in the pit if I wanted to as well.

Depends on where you go, I guess.
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      12-14-2015, 12:07 PM   #8
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Well it sucks for that guy. Having a high end car like that going into a quick lube station.....come on. Its like taking your GT3 into one of those and asking them to change the oil. Those guys only deal with the common, easy to change stuff. The first thing he should have done was ask them if they knew what they were doing or say "I'll show you".

Anyways, I've done the quick oil change once. I went to Jiffy lube and had absolutely no issues. This was my 02 Trans Am and the guys knew what they were doing, it was as easy as pie for them. Now.....when I took my 06 GTO to the dealership, that is when I went outside to my car 2 days later to find the oil plug had FALLEN OFF and the oil was all over the ground.

I do all my oil changes up until I got the 1er. I still do it when its between 5k-6k, since I'm not waiting no 15k to a oil change but I still get the free one whenever. So far, so good with this dealership here.
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      12-14-2015, 12:14 PM   #9
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Holy shit. They drained the trans fluid and almost let him drive off?!?!

Crazy.
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      12-14-2015, 12:40 PM   #10
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I would have lost it if they did that to my car, especially if the tech denied it.
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      12-14-2015, 01:15 PM   #11
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No words...
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      12-14-2015, 02:31 PM   #12
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In the words of Forrest Gump:

"Stupid is as Stupid does"

At what vehicle investment price point does an owner decide not to take his pride and joy to a quickie oil change franchise?
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      12-14-2015, 03:16 PM   #13
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i worked at one of these types of places back in HS/College and I have taken every car I have ever owned to them without issue.

Sure there are some dumbasses that work at them, but same can be said about some of these dealerships.

At the end of the day, this is what they have insurance for, and as long as you document and pay attention, you will be taken care of if something goes wrong.
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      12-14-2015, 03:31 PM   #14
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God damn!

I dont even bring my DD honda to these places to be honest. Too many bad stories from friends and fam, plus in my area all shady looking places.
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      12-15-2015, 12:06 AM   #15
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I felt like I was reading first graders' English on the first two pages. lol.

But its insane what they did to him. I was a bit thrown off when they kept referring to the tranny fluid as DSG fluid since Im not too familiar with Audis
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      12-15-2015, 05:22 AM   #16
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A B8 S4 and you're looking for Groupon deals on an oil change bruh.....
I would never even consider taking my Evo there, in fact I wouldn't even take my old Mazdaspeed3 to one of these shitholes.

I am not even at all surprised by this and nor is it a PSA level event. In fact I have seen so much incompetence from these types of quickie shops that I wouldn't even take our family Honda Odyssey minivan to one of these places. The only thing I'd take my car there for is to let them put air in the tires and to buy an air freshener.

I feel bad for the owner and the shop should be held accountable but something is to be said about the judgement of the Audi guy. I mean, I'd only take my car there if I'm absolutely bored with my life, have nothing to do, have no friends, all the seasons of my favourite shows have finished and I have a bank account needing some funds to be drained....only then would I load my a$$ in my car and go to one of these places and prepare for the soap opera of drama I just welcomed into my previously described boring life. Sorry.
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      12-15-2015, 06:49 AM   #17
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had my oil changed at i think midias on the g37.....long story short they never tighten the drain plug....it let go in my driveway
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      12-15-2015, 07:29 AM   #18
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Damn. I hate it for him. I hope he's able to prove blame. Its easy to get "too busy" and get tempted into going into one of those spots, but its not worth it.

On another note, I thought the title of this thread was "Dont, ever, ever, ever touch a black man's radio". I even read it in the high pitched Chris Tucker voice.
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      12-15-2015, 07:44 PM   #19
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i don't know what to say...

http://www.audizine.com/forum/showth...il-change-shop



.....
Just another reason not to take your S4 to an instant oil change shop....
Guest-only advertisement. Register or Log In now!

I already blame myself enough and am aware what I did was stupid by not taking my car to a more trusted shop or doing the work myself but i'll share this post anyways and be ready for the flaming


I was looking through Groupon and saw a $49 deal to get a full synthetic oil change at the Valvoline Instant Oil Change place. So I figured, why not do an added 5K interval change at such a cheap price. I cant buy the parts that cheap so whats to lose right? ...and there is where my mistake lies and what turned into a 4 hour ordeal that involved police.



I pulled up to the oil change place and stayed in the car. A couple minutes into the change I feel a jarring / ripping sensation through the floor of the car. I'm thinking, "Hmmm, I hope they know to slide the aero belly pan to the rear to let it drop down instead of pulling on it." ...I make a mental note.


So now they are at the stage where the person up top starts to pour in the motor oil. He starts to poor it in and stops pretty quickly yelling to the guy below to make sure he drained it all out as it is overflowing. ... Mental note number two. Hmm.


So a few minutes go buy and I call the manager over and mention to him that I would appreciate it if he make sure all the 1/4 turn fasteners are put correctly back into place because they are very expensive to replace. He smiles and assures me he will make sure that happens.


So now the oil is supposedly back in the car and we are about to close our transaction. I'm standing at the front of the car now and i'm staring at a 1/4 turn fastener sitting on the ground under the front of my car. I'm waiting...waiting..waiting for someone to pick it up to put it in or to tell me "You're all set." ....and sure enough I hear..."You're all set you are good to go." So I bend over and pick up the 1/4 turn fastener and ask to talk to the manager.

The manager comes over and I point out to him that his person just left $20 worth of fastener of mine on the floor and I'd like to go into his pit to see what else is missing. He takes me down into the pit where I see this...

Resigzed Image Click this bar to view the full image.


I'm looking up at the car at first and I see the DSG drain plug right there and there is DSG fluid all over it and dripping. I'm thinking "Why can I see the DSG drain plug? Theres supposed to be an aero pan covering this?" and i'm also thinking..."Oh crap, they drained the DSG fluid."

As I keep looking up my brain starts to register what it is seeing. Holy crap, this guy cut my car into pieces. My aero pan has a huge hole cut into it. I'm standing in the oil pit now with the tech and the manager and I ask the tech if he did this to my car and if he drained my DSG fluid. He says absolutely not. Well since I am under my car every week and I know no one else was under my car I'm finding that very hard to believe. So I took it upon myself to walk around their oil pit until I found two of these..

Resigzed Image Click this bar to view the full image.


Yeah, sitting in their trash can are two pieces of my aero pan he cut out. At this point i'm thinking that I need witnesses, and alot of them. I call my wife and I called the police so I could at least get a report.


It looks like this is what happens...

1. Employee cuts hole in transmission aero pan and drains DSG fluid.
2. Tech tries to put in motor oil and it overflows all over the engine because no engine oil was ever removed.
3. Tech and manager were going to let me drive on my way with no DSG fluid and massively overfilled engine oil in which case id likely be out an engine and transmission.

I had the car flat bedded to Audi and will await the damage on MON. I'm worried they tried to cover up their mistake of draining the DSG fluid and put some no name brand automatic transmission fluid in the DSG in which case I dont even want to know how I can get Audi to test the fluid in there to see if it is non OEM.


I have learned my lesson. This sunday sucks.

Mike
Last edited by bhvrdr; 12-13-2015 at 06:22 PM.
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The above vehicle is completely stock. Any representation made otherwise by this person is purely fictional and for entertainment purposes only.
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      12-15-2015, 07:55 PM   #20
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      12-15-2015, 08:14 PM   #21
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      12-15-2015, 08:20 PM   #22
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Yeah.

This is why I have trust issues with shops, and bite the bullet and have everything done at the dealership, unless I know a performance shop that works on euro cars.
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