My BMW dealer is an Autonation dealer now.

[21F90M5C]

I do tip the SA too
Psychologically makes me think that the car will be treated much better by doing so…heh heh
Actually, I think it helps because I would go in and ask for some task that will require just a little labor at their end and the SA will help ensure its free of charge

Originally Posted by DocL

I always tip the SA. Why wouldn't you? The $20 is a worthwhile investment. When my car was making a strange noise from the rear end, he made the decision to goo straight to the district manager to get a new differential. I didn't have to wait weeks while my car sat there gathering dust outside.