[pennsiveguy]

The most frustrating part is that every shipping outfit in the US knows that this time of year is going to be really high volume. Every. Fucking. Year. And they were already at a high level given that nobody was going to brick-and-mortar stores because of COVID. So clearly their processes and/or people don't scale and aren't robust enough to respond to anything more than off-season demand. I guess that as long as they all suck, they all get to continue to suck. If one of them actually put some effort and innovation forth, they'd quickly bury the other 2 but it hasn't happened yet.