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      10-11-2011, 08:04 PM   #7
CaliBMWm3
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Drives: 2004 BMW M3
Join Date: Oct 2011
Location: ontario

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Rennen International

I am a representative from Rennen International. I am sorry for the inconvenience which your sales rep might have caused; we’ve setup pickup for the damage wheel which Rennen will cover for the international shipment to determine the authenticity and inspect the wheel in our facility which we will X-Ray to examine the 6061 T6 aluminum for possible issues on that forging which was used to know exactly what may have caused this to happen to your wheel. We are going to warranty this issue 100% for you. We stand firm and strong behind our product. I have been informed that your wheel is already cut and being finished. Here is the picture of the newly cut replacement wheel, which we cut to quicken this process without examining your wheel. There seems to have been a miscommunication somewhere and we deeply apologize for the lack of communication on both sides. If you have any questions please give me a call at 909-444-7974 and ask for John.
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