[Zed4USA]

DavesZed, I am having a problem with a-carnavi. I paid for the Android screen with iDrive and Wireless CarPlay on 04/03/2019 via PayPal. Later - still on 04/03/2019, they informed me that the item is not available in the configuration that I ordered it (wireless CarPlay). They asked me to wait a week. Then I noticed that the specs for the invoice was different (inferior) to the specs listed on their website (earlier version of Android OS, half the RAM, etc). On 04/10/2019, they told me that wireless CarPlay is still not available and the wait would be a "long time". I requested a refund from them 04/10/2019. They agreed to issue a refund 04/11/2019. No refund has been issued. I've had to escalate this with PayPal. Do you have any advice for me regarding dealing with this company?

Here is what their webpage lists:

Android 8.1
●Rockchip PX6(RK3399)
●6 core: Dual Cortex-A72(CPU 1.8GHZ)+ Quad Cortex-A53(CPU 1.4GHZ)
●2GB DDR4 32GB Emmc Memory.
●Build-in Microphone
●Support external Microphone
●GPU :Mali T860MP4
●Capacitive 8.8/10.25 inch
●Resolution: 1280*480
●2 x USB , 1x SD;
●Support Mirrorlink - Android & IOS.
●Built-in high sensitivity GPS.
●Bulit-in WIFI,Support 3D Map
●Support Multi Touch.
●Built-in BMW Canbus,Support iDrive.
●Support Steering Wheel Control.
●Support Original car info.
●GPS Sound is output from Front-left Speaker.
●Be compatible with original screen 6.5/8.8/10.25inch.
●Be compatible with/Without Optic fiber.
●Be compatible with/Without Original Navigation
●Support Original ALL FUNCTIONS.
●Support Original Radio.
●Built-in Bluetooth and Support Original Bluetooth.
●Support Idrive control in Android Menu.
●Support Idrive control in original Menu.
●Support Original/aftermarket camera.
●Support Parking trajectory/Radar.
●Support AUX Switch automatically-some old cars switch manually.

Here is what is on my invoice:

Android car multimedia for BMW E89 Z4 without original Idrive
●PX6 Android 8.0 OS
●10.25/8.8 inch Capacitive touch screen
●Quad core , Cortex-A9 Processor CPU 1.2GHz
●DDR3 1GB Ram, 16GB Rom
●2 x USB , 1x SD; SD Max support 32GB ,USB Max support 64GB
●built-in Quad core Mali400 graphics processor,Support 3D Map
●High-Definition TFT Screen, solution: 1280*480
●Support Multi Touch
●Built-in high sensitivity GPS receiver
●Bulit-in WIFI
●Support Video format: H264、MP4、AVI、RMVB、FLV、MKV
●Support 1080P.
●Support Audio format: MP3、WMA、FLAC、APE、AAC.
●Support BMW Canbus ,Support iDrive,Steering Wheel Control, car info.
●GPS Sound is output from Front-left Speaker when running radio .
●Support Phonelink Function: AirPlay(iPhone), Miracast(Android)
●Support 3G Function (Optional)
●Support DVR Function : USB 2.0 & AV/CVBS