Quote:
Originally Posted by cementy
Hi,
2024 ix50 that has been in the shop for 10 days with a faulty navigation that shows the car in various other countries but never USA. Dealer so far, unable to rectify the problem. Some discussion about giving me a new one but nothing offered yet. This is a lease. I already had o have it taken away on a flatbed as it refused to take any gear and I was stranded.
Any thoughts from anyone in terms of what rights I might have if they can't fix it?
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If your car stranded you and needed a flatbed then this is much more than a simple navigation issue. My car was bricked for 24 hours and also had a navigation issue. It was all related to the Dynamic Stability Control module that threw a software error, requiring a patched version of the software to be re-flashed by the dealer. That fixed everything.
If you had a similar issue it would be evident to the dealer by looking at the vehicle's error logs.