[mxa121]

Global in atlanta did mine when i was in for service. no letter needed.

[Noelinc]

Same here

I walked to my car and I putted the key in and had electricity for 2 seconds and then no electricity at all. No lights, no doors, nothing. Tried to jumpstart it, nothing. So its not the battery or alternator.

The battery cable is not bolted to the fuse box but simply clipped in. Gladly its a recall. For my situation, it damaged the power distributor unit, they simply fixed it, still free of charge.

I want to know do, does someone know if BMW have a policy for the towing fees when you ship the car for a recall, and also a policy for the expenses of not having my car ?

Thanks

[alexwhittemore]

Originally Posted by Noelinc

Same here

I walked to my car and I putted the key in and had electricity for 2 seconds and then no electricity at all. No lights, no doors, nothing. Tried to jumpstart it, nothing. So its not the battery or alternator.

The battery cable is not bolted to the fuse box but simply clipped in. Gladly its a recall. For my situation, it damaged the power distributor unit, they simply fixed it, still free of charge.

I want to know do, does someone know if BMW have a policy for the towing fees when you ship the car for a recall, and also a policy for the expenses of not having my car ?

Thanks

I don't know if there's a policy, but given that your car failed due to a recall issue, you should be able to get them to pay for everything. Is english your first language?

[Licit]

Originally Posted by Noelinc

Same here

I walked to my car and I putted the key in and had electricity for 2 seconds and then no electricity at all. No lights, no doors, nothing. Tried to jumpstart it, nothing. So its not the battery or alternator.

The battery cable is not bolted to the fuse box but simply clipped in. Gladly its a recall. For my situation, it damaged the power distributor unit, they simply fixed it, still free of charge.

I want to know do, does someone know if BMW have a policy for the towing fees when you ship the car for a recall, and also a policy for the expenses of not having my car ?

Thanks

Said in the recall letter I got today that towing is covered if electrical failure occurs. Not sure if the dealer will handle it or if it is BMW though. If you have the receipts for towing and rental you should be good.

[GuitarDTO]

I got my letter Saturday, and took my car in today and had the work done. When I sat down in the car after picking the car up at the dealer, I had a warning that the time was set to 0 and needed reset. Not thinking anything of it (because they disconnected the battery I'm assuming), I reset the time on the car, cleared the error and went about my business and drove away. When I got back in the car after work, the same exact error code, and my clock had again been reset to 0. Now I'm wondering how in the #$#% the technician didn't catch this because I'm willing to bet he noticed it and they just parked my car and called it done regardless. Any ideas what could be causing this issue? I won't be able to take my car in the rest of this week, but I'm going to call the dealer tomorrow. Was hoping this would be a simple fix I could do myself. Basically every time the car is powered off the clock is reset and showing as not set at all.

Picture of the warning:

[Toyo]

Mine was doing the same thing. I check the idrive screen for the warnings and the message I got was that the battery was discharging rapidly, to please reset the clock and contact the dealer if it happened again. Hope this helps!

[GuitarDTO]

Originally Posted by Toyo

Mine was doing the same thing. I check the idrive screen for the warnings and the message I got was that the battery was discharging rapidly, to please reset the clock and contact the dealer if it happened again. Hope this helps!

So basically they F'd something up with this fix? I'm going to attempt to take the car in tomorrow but this is becoming a pain in the butt. I don't have I-drive version but your explanation makes sense.

[Toyo]

By looking at your photo you can see the exclamation sign next to P. There is a way you can access those messages but I am not familiar with cars without Idrive.

[GuitarDTO]

Just an update to this....after having the problem described above yesterday, this morning it seems to have went away. The first start this morning I got the message again and my clock was reset, but each start since them (4 in total today) I no longer got the warning and my time appears to be holding and not resetting. Anybody have any clues as to why this problem would just go away? I've been reading that these car batteries are finicky and any disconnecting/reconnecting can cause issues, so I'm just wondering if somehow they temporarily drained my battery during the recall fix and now that it has fully recharged as the car has ran for a bit since then this issue somehow went away. Just curious if anyone has any ideas, but otherwise I'm going to just keep driving the car as if nothing ever happened unless the issue pops back up

[#-JONAS-#]

Okay, so is this only going on in the States or are they also gonna announce it in Europe?

Originally Posted by glider4

BMW is recalling almost 570,000 cars in the U.S. and Canada because a battery cable connector can fail and cause the engines to stall.
The recall affects popular 3-Series sedans, wagons, convertibles and coupes from the 2007 through 2011 model years. Also included are 1-Series coupes and convertibles from 2008 through 2012, and the Z4 sports car from 2009 through 2011.
The cable connectors and a fuse box terminal in the cars can degrade over time, and that can break the electrical connection between the trunk-mounted battery and the fuse box at the front. If that happens, the cars could lose electrical power, causing the engines to stall unexpectedly, the U.S. National Highway Traffic Safety Administration said in documents posted on its website Saturday.
The company says in documents sent to NHTSA that the problem stems from movement between the battery cable and the fuse box.
BMW says it knows of one minor collision in Canada due to the problem, but no injuries.
The German automaker says dealers will replace the battery cable connector and secure it for free. It will start notifying owners in March.
The 3-Series is BMW's most popular car in the U.S., dominating the small luxury car market. The company sold nearly 100,000 of them in the U.S. last year.
The recall affects more than 504,000 cars in the U.S. and another 65,000 in Canada.
BMW, Toyota and other automakers have experienced large recalls in recent years because they use common parts on multiple models in order to save money.
Owners can call BMW with questions at (800) 525-7417.

[Prissy]

did mine last week

[CJ421]

I dropped my car off this morning for the recall. Didn't need a letter or anything. They said I can pick it up later today.

I got an F10 550i M sport w/ 126 miles on it as a loaner.

[NGEE]

I'm scheduled for next week. I've had some of these same intermittent electrical "ghosts" recently:

- clock resets to zero
- doors won't unlock with key fob
- idling car just decides to turn itself off

The service manager tried to downplay the recall's relationship to these issues, but it seems to me, from descriptions of the problem, that it could definitely manifest itself in intermittent electrical ghosts. I'm hoping the recall fixes these problems, but I'm also betting that the dealer will produce a laundry list of other "things" that will have to be fixed as well.

[CJ421]

I picked my car up from the dealer, the recall work is done. It's nice not to have to worry about any issues ... (not that I had any).

[TotalPower]

Going in next Thurs. Been having problems for over a year and NOW they know....

[MountainStone]

Took my car in for service (vacuum leak) and they performed the recall while they had the car. The paperwork says 'install the repair cable for positive battery cable' and also says 'junction box not necessary.' Part number is listed as '61-12-9-312-133'

Never had any electrical issues with the car.

[AW335OME]

went in for a wheel and tire replacement, and they also performed the recall service

[philthy84]

Just called them over the phone and made my appointment for Monday morning. Haven't had any problems but just wanted to get this out the way already.

[haajehaa]

Does anyone knows if this concerns euro cars aswell?

[bender rodriguez]

Still no letter

[N8N]

no letter here either but I asked today and was told my car is covered, will make an appointment soon. would like them to check out #6 spark plug and also might as well do a mid-interval oil change. Dammit now I have to clean my interior (my theory is that clean cars get treated more carefully) and uninstall my AP...

[reddemon73]

I brought my car in this week for brake fluid service and my CA told me about the recall. Took care of it at the service. I did not received any type of letter from BMWNA.