Are people paying MACO and Training/Service Fee?

[matthewz409]

Originally Posted by rmorin49

Were you at a dealer in Winston-Salem?

Chapel Hill. They did call later yesterday but didn't change their price. They tried to sell me on the benefits offered by the dealer - such as dedicated service rep and complimentary loaner vehicle. Speaking on price they specifically said they could meet it but choose not to because they want to make more profit and said other dealers should easily meet my price.

A very strange experience...

[Vintage]

extremely weird. as i understand it, they could sell another car, make a profit, guarantee future profit with service and warranty BUT they choose not to; I think what they are really saying is that unless you pay way too much for the vehicle versus the going rate at other dealers then they will not value you as a customer. is this some sort of bizarre reverse psychology??? it appears to me to be a very bad business model in this economy plus it runs contrary to what you would think BMW NA and Munich would want from their dealer network - puzzling at best. i would run from this dealer as it appears their culture is really screwed up and they only like people that pay too much for their cars.

[EandS]

matthewz409,

If you would like for me to do so, I can have someone from Flow BMW in Winston-Salem contact you and I'm betting you'll find it to be a very different experience from that which you encountered in Chapel Hill. Send me a Private Message. By the way, they handled the custom order of our 2010 Z4 s35i and it was a first class experience all the way including the very good pricing.

Best regards,
Ed

[richard in NC]

Originally Posted by EandS

matthewz409,

If you would like for me to do so, I can have someone from Flow BMW in Winston-Salem contact you and I'm betting you'll find it to be a very different experience from that which you encountered in Chapel Hill. Send me a Private Message. By the way, they handled the custom order of our 2010 Z4 s35i and it was a first class experience all the way including the very good pricing.

Best regards,
Ed

Yes I've always liked Flow BMW out of Winston Salem. I've bought 2 BMWs from Jim Brown. My 550i came from Crown in Greensboro. I won't use them again.

Hendrick in Charlotte has surprised me lately. I wanted to test drive the Z4 3.0 and Z4 3.5. I went during a tent sale. My saleman passed me to another. He was also too busy and passed me the keys to one, said "drive it for awhile, come back and drive the other". Two hours later they were still slammed. I had already done the research and had few questions. A 1/2 hour after normal closing time, my salesman finally talked to me. He had sold 4 cars that day, the other guy 2. I wanted to order one so I stopped by days later to walk the lot viewing colors. But they had the Black Sapphire 3.5i on the lot and made a good deal.

[rmorin49]

Originally Posted by matthewz409

Chapel Hill. They did call later yesterday but didn't change their price. They tried to sell me on the benefits offered by the dealer - such as dedicated service rep and complimentary loaner vehicle. Speaking on price they specifically said they could meet it but choose not to because they want to make more profit and said other dealers should easily meet my price.

A very strange experience...

It's all those rich guys from Duke. They can afford to pay full sticker price.