My car wouldn't start... now it won't shut off

APDspider · 07-06-2013, 12:05 PM

2014 Z4 Comfort Access.

Key is in the key slot, and the amber KEY icon was lit. Couldn't start the car. Couldn't start accesories.

Somehow, after trying for 35 minutes, the car started.

Now as I'm driving it, my vehicle status page says, Engine Start Malfunction. Try opening and closing driver side door.

Now, in Park, at home... my car won't turn off. WTF?

Car is still running. Any ideas?

jparnes1 · 07-06-2013, 12:12 PM

Disconnect the battery and have it towed to BMW if you cant' shut it off.

vasmir · 07-06-2013, 05:07 PM

6spd or auto?

HpDellNestle · 07-06-2013, 05:19 PM

Put a potato into the tailpipe. Put water in the gas tank. Cut the fuel line. Do not attempt any of the above.

APDspider · 07-06-2013, 06:06 PM

It's an automatic.

Drove it to the dealer. They have never seen this. It's in their hands now. I'll post an update next week when I get the car back.

keepittrill · 07-06-2013, 07:33 PM

Quote:

Originally Posted by APDspider

It's an automatic.

Drove it to the dealer. They have never seen this. It's in their hands now. I'll post an update next week when I get the car back.

That's an annoying thing to have to deal with for a brand new car

BMWZ4RIDER · 07-15-2013, 06:44 AM

What was the diagnosis?

Kessler35is · 07-15-2013, 09:38 AM

Quote:

Originally Posted by jparnes1

Disconnect the battery and have it towed to BMW if you cant' shut it off.

The alternator would have kept it running. They would have had to pull the fuel pump relay or fuse to kill the engine.

Nkc · 07-15-2013, 10:26 AM

Never heard of a car not shutting off. What happened btw? Will dealer cover the gas that was wasted? Is it possible that its a 28i issue?

army_men · 07-15-2013, 12:46 PM

sounds like a electrical malfunction. I wonder how the dealer is going to deal with this. any updates?

marcw · 07-15-2013, 12:57 PM

I seem to have a similar problem. 2010 6spd 35i with comfort access. Car didn't start last night. On first try the engine turned over once but then stopped when I released the start/stop button. Now all that is happening is some sort of spooling/whining noise when I push the start button. No error messages anywhere. iDrive tells me all systems OK. The instrument cluster comes on and I can use the radio etc so I doubt this is a battery issue. The engine isn't running but I'm not able to turn off the car with the start/stop button. Pushing it while all the electrical systems are on does nothing. I have to insert the keyfob and pull it back out for the car to power down. Let it sit all night and tried again this morning with the same result. Going to have it towed to the dealer tomorrow :/

jpwolfe31 · 07-15-2013, 12:59 PM

Sometimes I cannot get my computer to turn off. Not surprising that our computerized cars have similar issues.

nicknaz · 07-15-2013, 02:18 PM

Quote:

Originally Posted by marcw

I have to insert the keyfob and pull it back out for the car to power down.

That is the behavior for a non comfort access car.

Total speculation here, but maybe your key fob battery just needs to be changed.

Kessler35is · 07-15-2013, 03:38 PM

Quote:

Originally Posted by marcw

I seem to have a similar problem. 2010 6spd 35i with comfort access. Car didn't start last night. On first try the engine turned over once but then stopped when I released the start/stop button. Now all that is happening is some sort of spooling/whining noise when I push the start button. No error messages anywhere. iDrive tells me all systems OK. The instrument cluster comes on and I can use the radio etc so I doubt this is a battery issue. The engine isn't running but I'm not able to turn off the car with the start/stop button. Pushing it while all the electrical systems are on does nothing. I have to insert the keyfob and pull it back out for the car to power down. Let it sit all night and tried again this morning with the same result. Going to have it towed to the dealer tomorrow :/

The spooling/whining noise sounds to me like the starter solenoid is not engaging, so the motor is just spinning and not moving the starter gear to mesh with the flywheel gear.

This can happen because of a bad solenoid/starter or a low/bad battery (loose or corroded terminals can cause low voltage to the starter also.

90% of the time if the battery is fine they change the entire starter since that also replaces the solenoid.

marcw · 07-15-2013, 04:37 PM

I'll put the battery on a tender when I get home and try my luck starting the car with a new battery in the keyfob and/or the second keyfob. If all fails it'll be towed to the dealership tomorrow. Luckily I'm still within warranty so should be free, unless it's the battery. I've had a low battery on my 530xit before and all sorts of things were malfunctioning because of that. This doesn't seem to be the case here.

bjarne · 07-15-2013, 05:31 PM

Quote:

Originally Posted by marcw

I'll put the battery on a tender when I get home and try my luck starting the car with a new battery in the keyfob and/or the second keyfob. If all fails it'll be towed to the dealership tomorrow. Luckily I'm still within warranty so should be free, unless it's the battery. I've had a low battery on my 530xit before and all sorts of things were malfunctioning because of that. This doesn't seem to be the case here.

I wonder if this can be related to the battery terminal recall, did you have that done?

marcw · 07-17-2013, 05:56 PM

Just got a call back from the dealer. No power at the starter. Replaced under warranty. Seems WAY early for a starter to go. Car has under 30k miles!

jparnes1 · 07-17-2013, 07:26 PM

Quote:

Originally Posted by marcw

Just got a call back from the dealer. No power at the starter. Replaced under warranty. Seems WAY early for a starter to go. Car has under 30k miles!

It is too early , but stuff happens. that's what warranties are for.

APDspider · 09-08-2013, 12:06 AM

Sorry for the delayed reply.

Here was the diagnostic. The start/stop button wiring harness was pinched, as was the comfort access harness. It was pinched at the factory during assembly. They replaced the harness and all is normal.

Cheers

InsanePineapple · 09-08-2013, 01:10 AM

Quote:

Originally Posted by APDspider

Sorry for the delayed reply.

Here was the diagnostic. The start/stop button wiring harness was pinched, as was the comfort access harness. It was pinched at the factory during assembly. They replaced the harness and all is normal.

Cheers

Wow, what a ridiculous problem. Glad you got it sorted out.

BMWZ4RIDER · 09-08-2013, 06:55 AM

WOW. No one but the dealer would have found that one. That dash is Pre assembled and goes in complete. What a strange issue.
Great you got it sorted out.

Innovative AutoConcepts · 09-08-2013, 01:40 PM

that sucks. glad you got it all sorted out.

07-06-2013, 12:05 PM	#1
APDspider Private 14 Rep 85 Posts Drives: 2014 Z4 28i Join Date: Jul 2010 Location: Palm Beach Gardens, FL iTrader: (0) Garage List 2019 BMW Z4 sDrive 30i [0.00]	My car wouldn't start... now it won't shut off 2014 Z4 Comfort Access. Key is in the key slot, and the amber KEY icon was lit. Couldn't start the car. Couldn't start accesories. Somehow, after trying for 35 minutes, the car started. Now as I'm driving it, my vehicle status page says, Engine Start Malfunction. Try opening and closing driver side door. Now, in Park, at home... my car won't turn off. WTF? Car is still running. Any ideas?
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07-06-2013, 12:12 PM	#2
jparnes1 Colonel 245 Rep 2,387 Posts Drives: 2016 340i, 2012 Z4 35i Join Date: Jan 2010 Location: NY iTrader: (1)	Disconnect the battery and have it towed to BMW if you cant' shut it off. __________________ 2016 340i XDrive, EBII/black, 6 MT, M Sport, Track Handling, Cold Weather, Tech, Lighting, Driver Assistance Plus. 2012 Z4 35i, ED 2/24/2012, Melbourne Red Metallic, Black Leather, Carbon Trim, 6MT, M Sport, CW, PP, PS, NAV, CA.
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07-06-2013, 05:07 PM	#3
vasmir eh 129 Rep 331 Posts Drives: 2011 E82 M, 2016 F25 Join Date: Jun 2012 Location: Bay Area, CA iTrader: (0)	6spd or auto?
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07-06-2013, 05:19 PM	#4
HpDellNestle Private First Class 1 Rep 141 Posts Drives: Z4 Join Date: Jan 2011 Location: US iTrader: (0)	Put a potato into the tailpipe. Put water in the gas tank. Cut the fuel line. Do not attempt any of the above.
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07-06-2013, 06:06 PM	#5
APDspider Private 14 Rep 85 Posts Drives: 2014 Z4 28i Join Date: Jul 2010 Location: Palm Beach Gardens, FL iTrader: (0) Garage List 2019 BMW Z4 sDrive 30i [0.00]	It's an automatic. Drove it to the dealer. They have never seen this. It's in their hands now. I'll post an update next week when I get the car back.
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07-15-2013, 06:44 AM	#7
BMWZ4RIDER BMWZ4Rider 69 Rep 801 Posts Drives: 2009 BMW Z4 35i Join Date: Dec 2012 Location: Cape Cod, MA iTrader: (0)	What was the diagnosis? __________________ 2009 BMW Z4 35i/SMG/DCT/Premium,Cold, Sound PK/Com Acc/Ash/PDC/Wind Deflector/Smoked Reflectors/Red Calipers/Cl Mask/M Series Grill/6000K LED's/De-Badged/M Pedals/CF Mirrors-Engine Cover/Stubby/20% Tint/H8 LED's/LCI Side Markers/Sniper Sprint Spoiler/VMR V710/H&R Sport Springs/KN.
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07-15-2013, 10:26 AM	#9
Nkc NOOB 1601 Rep 1,356 Posts Drives: Cars Join Date: Oct 2011 Location: @BMWclassicdivision iTrader: (0)	Never heard of a car not shutting off. What happened btw? Will dealer cover the gas that was wasted? Is it possible that its a 28i issue? __________________ @BMWclassicdivision
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07-15-2013, 12:46 PM	#10
army_men Lieutenant 46 Rep 406 Posts Drives: E89 Z4 35i Join Date: Jan 2012 Location: Canada iTrader: (0) Garage List 2011 BMW Z4 35i [10.00]	sounds like a electrical malfunction. I wonder how the dealer is going to deal with this. any updates? __________________
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07-15-2013, 12:57 PM	#11
marcw Captain 584 Rep 695 Posts Drives: 2021 M2 Competition Join Date: May 2010 Location: Portland, OR USA iTrader: (0) Garage List 2014 Porsche C4S Coupe [0.00] 2019 330ix Sportwagon [0.00] 2014 Jaguar F-Type ... [0.00] 2021 M2 Competition [0.00]	I seem to have a similar problem. 2010 6spd 35i with comfort access. Car didn't start last night. On first try the engine turned over once but then stopped when I released the start/stop button. Now all that is happening is some sort of spooling/whining noise when I push the start button. No error messages anywhere. iDrive tells me all systems OK. The instrument cluster comes on and I can use the radio etc so I doubt this is a battery issue. The engine isn't running but I'm not able to turn off the car with the start/stop button. Pushing it while all the electrical systems are on does nothing. I have to insert the keyfob and pull it back out for the car to power down. Let it sit all night and tried again this morning with the same result. Going to have it towed to the dealer tomorrow :/
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07-15-2013, 12:59 PM	#12
jpwolfe31 Private 7 Rep 60 Posts Drives: 2009 Z4 35i Join Date: Jun 2012 Location: San Francisco Bay Area iTrader: (0)	Sometimes I cannot get my computer to turn off. Not surprising that our computerized cars have similar issues.
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07-15-2013, 04:37 PM	#15
marcw Captain 584 Rep 695 Posts Drives: 2021 M2 Competition Join Date: May 2010 Location: Portland, OR USA iTrader: (0) Garage List 2014 Porsche C4S Coupe [0.00] 2019 330ix Sportwagon [0.00] 2014 Jaguar F-Type ... [0.00] 2021 M2 Competition [0.00]	I'll put the battery on a tender when I get home and try my luck starting the car with a new battery in the keyfob and/or the second keyfob. If all fails it'll be towed to the dealership tomorrow. Luckily I'm still within warranty so should be free, unless it's the battery. I've had a low battery on my 530xit before and all sorts of things were malfunctioning because of that. This doesn't seem to be the case here.
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07-17-2013, 05:56 PM	#17
marcw Captain 584 Rep 695 Posts Drives: 2021 M2 Competition Join Date: May 2010 Location: Portland, OR USA iTrader: (0) Garage List 2014 Porsche C4S Coupe [0.00] 2019 330ix Sportwagon [0.00] 2014 Jaguar F-Type ... [0.00] 2021 M2 Competition [0.00]	Just got a call back from the dealer. No power at the starter. Replaced under warranty. Seems WAY early for a starter to go. Car has under 30k miles!
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09-08-2013, 12:06 AM	#19
APDspider Private 14 Rep 85 Posts Drives: 2014 Z4 28i Join Date: Jul 2010 Location: Palm Beach Gardens, FL iTrader: (0) Garage List 2019 BMW Z4 sDrive 30i [0.00]	Sorry for the delayed reply. Here was the diagnostic. The start/stop button wiring harness was pinched, as was the comfort access harness. It was pinched at the factory during assembly. They replaced the harness and all is normal. Cheers
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09-08-2013, 06:55 AM	#21
BMWZ4RIDER BMWZ4Rider 69 Rep 801 Posts Drives: 2009 BMW Z4 35i Join Date: Dec 2012 Location: Cape Cod, MA iTrader: (0)	WOW. No one but the dealer would have found that one. That dash is Pre assembled and goes in complete. What a strange issue. Great you got it sorted out. __________________ 2009 BMW Z4 35i/SMG/DCT/Premium,Cold, Sound PK/Com Acc/Ash/PDC/Wind Deflector/Smoked Reflectors/Red Calipers/Cl Mask/M Series Grill/6000K LED's/De-Badged/M Pedals/CF Mirrors-Engine Cover/Stubby/20% Tint/H8 LED's/LCI Side Markers/Sniper Sprint Spoiler/VMR V710/H&R Sport Springs/KN.
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09-08-2013, 01:40 PM	#22
Innovative AutoConcepts First Lieutenant 33 Rep 346 Posts Drives: 2009 Z4 E89 Alpine White Join Date: Sep 2012 Location: Rockville MD iTrader: (0) Garage List 2009 Z4 E89 SDrive30i [7.84]	that sucks. glad you got it all sorted out.
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