Audio Problem

JDB30 · 10-25-2010, 04:00 PM

I have the premium audio system in my 2010 sDrive35i. Recently, I brought it into the dealer because the entire audio system randomly stops working---not just music but bluetooth, nav, etc. I've been told by people when it has happened that they can hear me on the BT but I can't hear them. The dealer said that the car needed a software update and that it should fix it. That was 3 weeks ago and it's now worse than ever. It seems to happen after I've been driving the car for 20-30 minutes. The audio system just dies. Has anyone else experienced this problem? Any causes/solutions? I'm guessing that it has something to do with the amp overheating or failing but don't really know for sure. Thanks.

Roadstergal · 10-25-2010, 04:47 PM

I haven't experienced that in my E89, but did have that happen in my '06. It did the exact same thing. It would be fine for about thirty minutes and then everything would shut down. I would get a pre-recorded message from BMW assist constantly. I can't recall what the message was, but know it had nothing to do with the sound system shutting down. A software fix solved the problem and it never happened again for as long as I had the car.

Mr. ///M3 RD · 10-25-2010, 05:40 PM

I have the premium audio system in my 2009 sDrive35i on my car, never had any problem, however, I do not have iDrive.

JDB30 · 10-25-2010, 05:47 PM

Yes, I should have specified that I have the iDrive system in mine.

10-25-2010, 04:00 PM	#1
JDB30 New Member 2 Rep 27 Posts Drives: 2010 Z4 sDrive 35i Join Date: Apr 2010 Location: Marina Del Rey, CA iTrader: (0)	Audio Problem I have the premium audio system in my 2010 sDrive35i. Recently, I brought it into the dealer because the entire audio system randomly stops working---not just music but bluetooth, nav, etc. I've been told by people when it has happened that they can hear me on the BT but I can't hear them. The dealer said that the car needed a software update and that it should fix it. That was 3 weeks ago and it's now worse than ever. It seems to happen after I've been driving the car for 20-30 minutes. The audio system just dies. Has anyone else experienced this problem? Any causes/solutions? I'm guessing that it has something to do with the amp overheating or failing but don't really know for sure. Thanks.
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10-25-2010, 04:47 PM	#2
Roadstergal First Lieutenant 27 Rep 360 Posts Drives: 2010 Z4 35i Join Date: Feb 2009 Location: USA - East Coast iTrader: (0)	I haven't experienced that in my E89, but did have that happen in my '06. It did the exact same thing. It would be fine for about thirty minutes and then everything would shut down. I would get a pre-recorded message from BMW assist constantly. I can't recall what the message was, but know it had nothing to do with the sound system shutting down. A software fix solved the problem and it never happened again for as long as I had the car. __________________ E89 - 2010 Z4 35i (Orion Silver, Ivory White extended, anthracite trim) E85 - 2006 Z4 3.0i (Monaco Blue, beige leather, Dark Poplar wood trim) E85 - 2003 Z4 2.5 (Sterling Gray, black leather, Sycamore wood trim) E36 - 1998 Z3 2.8 (Red, black leather, wood trim)
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10-25-2010, 05:40 PM	#3
Mr. ///M3 RD Happy Camper 612 Rep 7,869 Posts Drives: C63 AMG & 280 SL on Weekends : Join Date: May 2010 Location: GTA, Ontario - Canada iTrader: (0) Garage List 1969 Restored Merce ... [7.50] 2011 M3 Coupe TRADED [7.34] 1987 BMW 535is [1.00] Cars from the Past [6.50] The ///M3 Engine S65 [9.59]	I have the premium audio system in my 2009 sDrive35i on my car, never had any problem, however, I do not have iDrive. __________________ Cheers, Rolf-Dieter Life will take us to some interesting places, fortunately The ///M3 will too with a many of us know this very well, now my C6.3 AMG with 487 HP does it too ---> Click here for some good stuff I found
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10-25-2010, 05:47 PM	#4
JDB30 New Member 2 Rep 27 Posts Drives: 2010 Z4 sDrive 35i Join Date: Apr 2010 Location: Marina Del Rey, CA iTrader: (0)	Yes, I should have specified that I have the iDrive system in mine.
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