car shut down itself while at traffic light

kojack · 07-14-2010, 01:24 AM

So far all indications are that they are. The dealership told us today that they are sending some engineer to come try and fix the car. We contacted BMW NA in order to begin the process of getting a new car. Should be 4-5 days before we have an official answer.

Even though this process has been a monumental F*ck up, I do have to say that the dealer has been very cooperative in trying to give us everything within their power to make us happy.

I am trying to look at this as an opportunity to get a different color.

MDLFCS · 07-14-2010, 03:59 AM

What color combo (exterior/interior) do you have on your car? What other combo are you thinking about possibly?

kojack · 07-14-2010, 11:16 AM

I had a Black exterior with a red interior. I love black but my last car was also black. The color shows a lot of dirt.

For the new one I am very much considering white exterior with red or walnut int.

What do you guys think?

mikeinaustin · 07-14-2010, 09:15 PM

i have red ext, black int., if i had to do it again, i would do white ext, with red int.

MDLFCS · 07-14-2010, 10:01 PM

I imagine that white with walnut interior is a good color combo. Personally, I am not into red interiors, but not bad for the exterior color.

Maybe the ivory nappa white would be nice for the inside for a white Zee...

Dr Stig 2 · 07-14-2010, 10:55 PM

melbourne red / walnut int... gets my vote!

kojack · 07-15-2010, 12:32 AM

Today it became official that I am getting a new car. I will post what color combo I end up getting after review all available options.

teagueAMX · 07-15-2010, 01:00 AM

Good hunting in finding the car you want. BMW should work extra hard to make it up to you!

BTW: I really like Alpine White + Walnut. I think that will be a very attractive and durable combination over time.

juhap · 07-15-2010, 03:02 AM

Computer 1
Man 0

GEARS5 · 07-15-2010, 11:18 AM

Week three for me with no working computer. Also they had to replace the fuel pump that they just replaced 2 months ago at 10K miles.

I am beginning to seriously doubt the long (and short) term reliability of this car...... so glad I leased this one.

Mr. ///M3 RD · 07-15-2010, 08:47 PM

Quote:

Originally Posted by Roadstergal

Well I am on my fourth BMW and I have always received exceptional service here in the US. I have also always been given a loaner car for even an oil change. The dealers I have dealt with also will pick up and deliver your car when it needs service. I never use this service due to the fact that I don't want anyone driving my cars. My dealer has all of the perks you mentioned.

When I just brought my car in for the rear fuel pump, they overnighted the part and fixed it right away.

Same here +1 on my sixth BMW now (still have my first a E28). There are many dealers in North America, some may be not up to 100 % however, all that I have dealt with always gave me 100 % plus service and we also pay for it believe me. I've always been offered a loaner car, I never did need one. I've always been driven home and picked up once the work or service was done.

msimon18 · 07-16-2010, 06:44 AM

Rolf Dieter,

If you have had 5 BMW's and never had a service issue or had to welave your card for multiple days while they screwed with it than you are likely 1 in a 100 !!

I have had issues with all 3 of mine and had to leave them at least 3 or 4 times in the first year for more than 3 days. Last episode was 8 days. In fact my 335i cab went through SIXTEEN sw updates in the first year alone !! All for stuff that did not work when the car was delivered.

Rafale · 07-16-2010, 08:15 AM

Well, I had 4 and have never had a single service issue. Even have never needed a loaner until this last time when I asked them and warned them that this issue could take some time...

kojack · 07-16-2010, 03:36 PM

My Black and red 2010 Z4 with the premium package and comfort access will be replaced with a space gray and red 2011 Z4 with premium package and sports package.

teagueAMX · 07-16-2010, 03:41 PM

Quote:

Originally Posted by kojack

My Black and red 2010 Z4 with the premium package and comfort access will be replaced with a space gray and red 2011 Z4 with premium package and sports package.

Interesting. Is it a 30i or 35i?

Location and when will you receive it?

kojack · 07-16-2010, 03:46 PM

Both cars are 30i. We just received the legal paper work in PDF format and the car is being shipped from Vista BMW (pompano Florida) to South BMW (miami Fl).

The car swap should take place tomorrow.

teagueAMX · 07-16-2010, 03:56 PM

How do you feel about it?

kojack · 07-16-2010, 04:04 PM

Many of the people at south BMW have gone above and beyond to take care of me as a customer. Even BMW NA has shown great interest in making sure we were happy.

All warm fuzzy feelings aside I am happy with the solution. I like the color combo and I get the sports package which I didn't have on the previous car. I also think the greatest benefit is the fact the car is a year newer. The miles and depreciation I put in the car are wiped clean which in the end will improve resale value. In the end I believe I was treated fairly I just wish the process hadn't been such a pain in the ass.

teagueAMX · 07-16-2010, 04:14 PM

I glad it worked out to your advantage, minimizing the loss.

Best wishes on the new Z and post pics!

kojack · 07-16-2010, 04:39 PM

I will post pics of both cars at the transaction

msimon18 · 07-16-2010, 09:12 PM

Kojack,

Congrats !!!!

kojack · 07-17-2010, 11:34 AM

Thanks very much guys. I am on my way out the door to do the sign and trade.

07-14-2010, 01:24 AM	#155
kojack Enlisted Member 0 Rep 34 Posts Drives: 2011 Z4sDrive30i Join Date: Jun 2010 Location: South Florida iTrader: (0)	So far all indications are that they are. The dealership told us today that they are sending some engineer to come try and fix the car. We contacted BMW NA in order to begin the process of getting a new car. Should be 4-5 days before we have an official answer. Even though this process has been a monumental F*ck up, I do have to say that the dealer has been very cooperative in trying to give us everything within their power to make us happy. I am trying to look at this as an opportunity to get a different color.
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07-14-2010, 03:59 AM	#156
MDLFCS Private First Class 14 Rep 168 Posts Drives: 2009 Zee Four 35i Join Date: Oct 2009 Location: Alaska iTrader: (0)	What color combo (exterior/interior) do you have on your car? What other combo are you thinking about possibly?
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07-14-2010, 11:16 AM	#157
kojack Enlisted Member 0 Rep 34 Posts Drives: 2011 Z4sDrive30i Join Date: Jun 2010 Location: South Florida iTrader: (0)	I had a Black exterior with a red interior. I love black but my last car was also black. The color shows a lot of dirt. For the new one I am very much considering white exterior with red or walnut int. What do you guys think?
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07-14-2010, 09:15 PM	#158
mikeinaustin First Lieutenant 42 Rep 362 Posts Drives: 2010 z4 3.0 crimson red Join Date: Sep 2009 Location: austin, tx iTrader: (0)	i have red ext, black int., if i had to do it again, i would do white ext, with red int.
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07-14-2010, 10:01 PM	#159
MDLFCS Private First Class 14 Rep 168 Posts Drives: 2009 Zee Four 35i Join Date: Oct 2009 Location: Alaska iTrader: (0)	I imagine that white with walnut interior is a good color combo. Personally, I am not into red interiors, but not bad for the exterior color. Maybe the ivory nappa white would be nice for the inside for a white Zee...
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07-14-2010, 10:55 PM	#160
Dr Stig 2 Criminally Insane 53 Rep 1,464 Posts Drives: Like a Demon! Join Date: Jun 2010 Location: Brisbane, Australia iTrader: (0) Garage List 2010 BMW Z4 35is [10.00] 2013 BMW X5 30d [0.00]	melbourne red / walnut int... gets my vote! __________________ Dr Stig 2010 Z4 35is 2011 X3 30d M Sport Australia
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07-15-2010, 12:32 AM	#161
kojack Enlisted Member 0 Rep 34 Posts Drives: 2011 Z4sDrive30i Join Date: Jun 2010 Location: South Florida iTrader: (0)	Today it became official that I am getting a new car. I will post what color combo I end up getting after review all available options.
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07-15-2010, 01:00 AM	#162
teagueAMX Colonel 62 Rep 2,087 Posts Drives: Some are road worthy Join Date: Apr 2009 Location: So Cal, USA iTrader: (0)	Good hunting in finding the car you want. BMW should work extra hard to make it up to you! BTW: I really like Alpine White + Walnut. I think that will be a very attractive and durable combination over time. __________________ "Political correctness is a doctrine fostered by a delusional liberal minority and rabidly promoted by an unscrupulous mainstream media which holds forth the proposition that it is entirely possible to pick up a turd by the clean end".-- Unknown
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07-15-2010, 03:02 AM	#163
juhap Lieutenant 14 Rep 530 Posts Drives: sDrive35i Join Date: Jun 2009 Location: Finland iTrader: (0)	Computer 1 Man 0
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07-15-2010, 11:18 AM	#164
GEARS5 Enlisted Member 0 Rep 39 Posts Drives: 2009 Z4 35i Join Date: Nov 2006 Location: PHILA, PA iTrader: (0)	Week three for me with no working computer. Also they had to replace the fuel pump that they just replaced 2 months ago at 10K miles. I am beginning to seriously doubt the long (and short) term reliability of this car...... so glad I leased this one.
	Appreciate 0 Quote

07-16-2010, 06:44 AM	#166
msimon18 Retired 19 Rep 868 Posts Drives: Z4 s30i Join Date: Mar 2007 Location: The Villages, FL iTrader: (0) Garage List 1965 Isetta 300 [0.00] 2004 1/5 Scale M3 GTR [10.00]	Rolf Dieter, If you have had 5 BMW's and never had a service issue or had to welave your card for multiple days while they screwed with it than you are likely 1 in a 100 !! I have had issues with all 3 of mine and had to leave them at least 3 or 4 times in the first year for more than 3 days. Last episode was 8 days. In fact my 335i cab went through SIXTEEN sw updates in the first year alone !! All for stuff that did not work when the car was delivered. __________________ M3 GTR - 1/5 scale - 4.2 HP w/ Collari hydraulic brakes - would you believe ~80 MPH on straightaway !!
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07-16-2010, 08:15 AM	#167
Rafale Zed Quatre 24 Rep 410 Posts Drives: '11 Z4 35is & '11 535xi GT Join Date: Jun 2010 Location: Portland, OR. USA iTrader: (1) Garage List 2011 535i GT xDrive [0.00] 2011 Z4 35is [7.00]	Well, I had 4 and have never had a single service issue. Even have never needed a loaner until this last time when I asked them and warned them that this issue could take some time...
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07-16-2010, 03:36 PM	#168
kojack Enlisted Member 0 Rep 34 Posts Drives: 2011 Z4sDrive30i Join Date: Jun 2010 Location: South Florida iTrader: (0)	My Black and red 2010 Z4 with the premium package and comfort access will be replaced with a space gray and red 2011 Z4 with premium package and sports package.
	Appreciate 0 Quote

07-16-2010, 03:46 PM	#170
kojack Enlisted Member 0 Rep 34 Posts Drives: 2011 Z4sDrive30i Join Date: Jun 2010 Location: South Florida iTrader: (0)	Both cars are 30i. We just received the legal paper work in PDF format and the car is being shipped from Vista BMW (pompano Florida) to South BMW (miami Fl). The car swap should take place tomorrow.
	Appreciate 0 Quote

07-16-2010, 03:56 PM	#171
teagueAMX Colonel 62 Rep 2,087 Posts Drives: Some are road worthy Join Date: Apr 2009 Location: So Cal, USA iTrader: (0)	How do you feel about it? __________________ "Political correctness is a doctrine fostered by a delusional liberal minority and rabidly promoted by an unscrupulous mainstream media which holds forth the proposition that it is entirely possible to pick up a turd by the clean end".-- Unknown
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07-16-2010, 04:04 PM	#172
kojack Enlisted Member 0 Rep 34 Posts Drives: 2011 Z4sDrive30i Join Date: Jun 2010 Location: South Florida iTrader: (0)	Many of the people at south BMW have gone above and beyond to take care of me as a customer. Even BMW NA has shown great interest in making sure we were happy. All warm fuzzy feelings aside I am happy with the solution. I like the color combo and I get the sports package which I didn't have on the previous car. I also think the greatest benefit is the fact the car is a year newer. The miles and depreciation I put in the car are wiped clean which in the end will improve resale value. In the end I believe I was treated fairly I just wish the process hadn't been such a pain in the ass.
	Appreciate 0 Quote

07-16-2010, 04:14 PM	#173
teagueAMX Colonel 62 Rep 2,087 Posts Drives: Some are road worthy Join Date: Apr 2009 Location: So Cal, USA iTrader: (0)	I glad it worked out to your advantage, minimizing the loss. Best wishes on the new Z and post pics! __________________ "Political correctness is a doctrine fostered by a delusional liberal minority and rabidly promoted by an unscrupulous mainstream media which holds forth the proposition that it is entirely possible to pick up a turd by the clean end".-- Unknown
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07-16-2010, 04:39 PM	#174
kojack Enlisted Member 0 Rep 34 Posts Drives: 2011 Z4sDrive30i Join Date: Jun 2010 Location: South Florida iTrader: (0)	I will post pics of both cars at the transaction
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07-16-2010, 09:12 PM	#175
msimon18 Retired 19 Rep 868 Posts Drives: Z4 s30i Join Date: Mar 2007 Location: The Villages, FL iTrader: (0) Garage List 1965 Isetta 300 [0.00] 2004 1/5 Scale M3 GTR [10.00]	Kojack, Congrats !!!! __________________ M3 GTR - 1/5 scale - 4.2 HP w/ Collari hydraulic brakes - would you believe ~80 MPH on straightaway !!
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07-17-2010, 11:34 AM	#176
kojack Enlisted Member 0 Rep 34 Posts Drives: 2011 Z4sDrive30i Join Date: Jun 2010 Location: South Florida iTrader: (0)	Thanks very much guys. I am on my way out the door to do the sign and trade.
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