Help: No ETA on order for 20 days now

Cloudboy · 07-18-2011, 04:15 PM

Place my order on July 1, got the production number on July 5th. Since then, the status has not moved 1 bit (stuck on stage 1 - Order has been received). I call each day, but nothing.
For the past few days My BMW site has not been working either so that I can track the status.

Any one else in a similar situation?

How long does it normally take from when you get your production number to when it starts production?

jpd · 07-18-2011, 04:40 PM

You are calling BMW USA. Wrong. Call your CA he/she gets updates first. Production usually begins about two weeks after getting the pro number. BMW workers begin vacation on the 23rd of July.

SANguru · 07-18-2011, 05:33 PM

well what week is your production?

DRL1950 · 07-18-2011, 06:01 PM

Got my number about 5 weeks ago and just went in to production on the 15th. Supposedly it will be completed on the 22nd according to their automated phone system, and based on the above mentioned vacation schedule I hope that is true.

Cloudboy · 07-18-2011, 11:36 PM

Yes, have called BMW USA. Also called my CA and he doesn't have any updates either. So is 5 weeks after production number the norm. If so this is going to be a looong summer.
Also if the factory closes July 23, then there isn't much time left for start of production.

ZheHbKa · 07-19-2011, 05:57 AM

thats fine, i ordered mine june 28th and its scheduled for production the first week of August so dont worry it takes some time.

the longest part is now, production takes a week and then transportation and customs another 3. so bmw's original estimate of 3 months is correct

KCSchoey · 07-19-2011, 03:35 PM

Yep, I ordered on May 1st and am picking up my Z4 on the 28th of July. Basically, 3 months exactly.

STOOF · 07-19-2011, 03:50 PM

I ordered mine May 25th and it just got to the port today!!

Cloudboy · 07-19-2011, 04:51 PM

That doesnt sound too good.

I was hoping for 2 mo turn around. The CA told me 6-9 weeks. Which is what I had heard from another BMW CA as well and read online somewhere.

Is it 3 mo now?

ZheHbKa · 07-20-2011, 06:32 AM

it was always 3 months, sometimes they manage quicker, now with the crazy residuals a lot of Z's were ordered so i'm assuming thats why its a bit longer. think of it this way, at least you got one

jpd · 07-20-2011, 09:03 AM

West Coast is always three weeks later than East Coast. I ordered mine on the 26th of May, finished production July 10, on a boat July 17, arrival in Cali on Aug 8 plus another week to the dealer for a total of 78 days.

Cloudboy · 07-21-2011, 08:39 PM

Ok. My CA just confirmed an Aug build and a mid sept delivery. Looks like in line with wait times you guys are experiencing.

07-18-2011, 04:15 PM	#1
Cloudboy New Member 1 Rep 21 Posts Drives: Z4 3.0i 2011 Join Date: Jul 2011 Location: SF Bay Srea iTrader: (0)	Help: No ETA on order for 20 days now Place my order on July 1, got the production number on July 5th. Since then, the status has not moved 1 bit (stuck on stage 1 - Order has been received). I call each day, but nothing. For the past few days My BMW site has not been working either so that I can track the status. Any one else in a similar situation? How long does it normally take from when you get your production number to when it starts production?
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07-18-2011, 04:40 PM	#2
jpd Lieutenant 5 Rep 572 Posts Drives: Alpine White 135 Join Date: Mar 2010 Location: USA iTrader: (0)	You are calling BMW USA. Wrong. Call your CA he/she gets updates first. Production usually begins about two weeks after getting the pro number. BMW workers begin vacation on the 23rd of July.
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07-18-2011, 05:33 PM	#3
SANguru Lieutenant 57 Rep 426 Posts Drives: i8, X5 50,M550i,Tesla, MP4-12c Join Date: Aug 2007 Location: Bay Area, CA iTrader: (0)	well what week is your production?
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07-18-2011, 06:01 PM	#4
DRL1950 New Member 0 Rep 13 Posts Drives: 11 Z4 3.5 is Join Date: Aug 2008 Location: Syracuse NY iTrader: (0)	Got my number about 5 weeks ago and just went in to production on the 15th. Supposedly it will be completed on the 22nd according to their automated phone system, and based on the above mentioned vacation schedule I hope that is true.
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07-18-2011, 11:36 PM	#5
Cloudboy New Member 1 Rep 21 Posts Drives: Z4 3.0i 2011 Join Date: Jul 2011 Location: SF Bay Srea iTrader: (0)	Yes, have called BMW USA. Also called my CA and he doesn't have any updates either. So is 5 weeks after production number the norm. If so this is going to be a looong summer. Also if the factory closes July 23, then there isn't much time left for start of production.
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07-19-2011, 05:57 AM	#6
ZheHbKa Lieutenant Colonel 78 Rep 1,793 Posts Drives: the Wind Join Date: Jul 2007 Location: NYC iTrader: (0) Garage List 2014 BMW 335 Xi [10.00]	thats fine, i ordered mine june 28th and its scheduled for production the first week of August so dont worry it takes some time. the longest part is now, production takes a week and then transportation and customs another 3. so bmw's original estimate of 3 months is correct __________________ 2014 F30 335 X-Drive \| 6-MT \| Alpine White/Coral Red \| ZMM ZDH ZDA \|
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07-19-2011, 03:35 PM	#7
KCSchoey Private First Class 1 Rep 147 Posts Drives: 2011 Z435i Join Date: Jul 2009 Location: Kansas City, MO iTrader: (2)	Yep, I ordered on May 1st and am picking up my Z4 on the 28th of July. Basically, 3 months exactly.
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07-19-2011, 03:50 PM	#8
STOOF Sunburned 238 Rep 1,097 Posts Drives: '16 F83 M4 Convertible 6MT Join Date: Jul 2009 Location: Staten Island, NY iTrader: (2) Garage List 2013 BMW 535i [0.00]	I ordered mine May 25th and it just got to the port today!! __________________ 2016 M4 Convertible 6MT - SO/SO 2013 535i 6MT MSport - Retired 2011 Z4 SDrive35i 6MT- Retired
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07-19-2011, 04:51 PM	#9
Cloudboy New Member 1 Rep 21 Posts Drives: Z4 3.0i 2011 Join Date: Jul 2011 Location: SF Bay Srea iTrader: (0)	That doesnt sound too good. I was hoping for 2 mo turn around. The CA told me 6-9 weeks. Which is what I had heard from another BMW CA as well and read online somewhere. Is it 3 mo now?
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07-20-2011, 06:32 AM	#10
ZheHbKa Lieutenant Colonel 78 Rep 1,793 Posts Drives: the Wind Join Date: Jul 2007 Location: NYC iTrader: (0) Garage List 2014 BMW 335 Xi [10.00]	it was always 3 months, sometimes they manage quicker, now with the crazy residuals a lot of Z's were ordered so i'm assuming thats why its a bit longer. think of it this way, at least you got one __________________ 2014 F30 335 X-Drive \| 6-MT \| Alpine White/Coral Red \| ZMM ZDH ZDA \|
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07-20-2011, 09:03 AM	#11
jpd Lieutenant 5 Rep 572 Posts Drives: Alpine White 135 Join Date: Mar 2010 Location: USA iTrader: (0)	West Coast is always three weeks later than East Coast. I ordered mine on the 26th of May, finished production July 10, on a boat July 17, arrival in Cali on Aug 8 plus another week to the dealer for a total of 78 days.
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07-21-2011, 08:39 PM	#12
Cloudboy New Member 1 Rep 21 Posts Drives: Z4 3.0i 2011 Join Date: Jul 2011 Location: SF Bay Srea iTrader: (0)	Ok. My CA just confirmed an Aug build and a mid sept delivery. Looks like in line with wait times you guys are experiencing.
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