Strange Quality Problem!

Vintage · 12-02-2009, 04:20 PM

The damaged Z4 journey continues; they repainted the hood and front bumper at their BMW Certified and Dealer owned body shop. I hoped for the best and the paint looked good but the clear coat was not well buffed out in areas on the bumper (think concave curves and front lip), which left some foggy areas. I saw this problem immediately and so did the service rep once I pointed it out. Do they even check their quality before giving to a customer??? I think I am now actually mad. Let's remember: ordered July 15, picked up in Munich at Das Welt on August 17, dropped off in Munich without a scratch on August 24, in country at port September 29 - and I still don't have the darn car!!!!!!!! amazing in a very bad way

richard in NC · 12-02-2009, 05:59 PM

I'd be upset if it took this long. Are they picking up the payments in any way until you take final delivery?

Vintage · 12-02-2009, 09:34 PM

I had the payment conversation today with the general manager and he is contacting BMW NA tomorrow . . . I will keep you posted

rmorin49 · 12-02-2009, 09:41 PM

This is a very scary thread as I am about to do an ED on a Z4.

Vintage · 12-02-2009, 09:47 PM

Quote:

Originally Posted by rmorin49

This is a very scary thread as I am about to do an ED on a Z4.

ED was incredible but the shipment from Munich to Arlington, TX has been a disaster. Enjoy it as it is the experience of a lifetime; plus, I already drew the short straw - you will be fine.

12-02-2009, 04:20 PM	#23
Vintage Colonel 381 Rep 2,588 Posts Drives: BMW G80 (MT), 718 Spyder Join Date: Aug 2009 Location: Austin, Texas iTrader: (0)	The damaged Z4 journey continues; they repainted the hood and front bumper at their BMW Certified and Dealer owned body shop. I hoped for the best and the paint looked good but the clear coat was not well buffed out in areas on the bumper (think concave curves and front lip), which left some foggy areas. I saw this problem immediately and so did the service rep once I pointed it out. Do they even check their quality before giving to a customer??? I think I am now actually mad. Let's remember: ordered July 15, picked up in Munich at Das Welt on August 17, dropped off in Munich without a scratch on August 24, in country at port September 29 - and I still don't have the darn car!!!!!!!! amazing in a very bad way
	Appreciate 0 Quote

12-02-2009, 05:59 PM	#24
richard in NC Colonel 1229 Rep 2,602 Posts Drives: 2009 Z4 35i Join Date: Jul 2009 Location: Charlotte, NC iTrader: (0)	I'd be upset if it took this long. Are they picking up the payments in any way until you take final delivery? __________________ 2020 X3M non-comp, Alpine White over black : Exec Pkg, ventilated M Sport seats, 20"s 2020 M2 Comp, Sunset Orange/Blk: Orange stitching, DCT, exec pkg, bicolor rims Gone '18 M550i, '16 X4 M40i, '15 M5, '13 X3 35i, '12 335is, '11 X5 50i, '09 Z4 35i, '08 550i, 06 X3, 06 650i, '02 M5, '99 540i
	Appreciate 0 Quote

12-02-2009, 09:34 PM	#25
Vintage Colonel 381 Rep 2,588 Posts Drives: BMW G80 (MT), 718 Spyder Join Date: Aug 2009 Location: Austin, Texas iTrader: (0)	I had the payment conversation today with the general manager and he is contacting BMW NA tomorrow . . . I will keep you posted
	Appreciate 0 Quote

12-02-2009, 09:41 PM	#26
rmorin49 Major 53 Rep 1,162 Posts Drives: 11 335d/10 Z4 s30i Join Date: Nov 2006 Location: Hagerstown, MD iTrader: (1)	This is a very scary thread as I am about to do an ED on a Z4. __________________ Colonel (Retired), US Army/Hagerstown, MD 2016 518ixdrive/MSport AW/Ivory White ED-01-10 2010 Z4s30i AW/Beige/Burl/ 6MT/SP/PP/CWP/NAV/ipod/USB/CA (retired) 2011 335d BS/Oyster/PP/CWP/NAV/ipod/USB(Daily Driver) 30+ mpg(retired)
	Appreciate 0 Quote