First service

mav5125 · 08-25-2010, 08:16 PM

What is performed on the first service? The service manual didn't say much. I think they didn't do anything on my first service except just look over the car and made a comment on my tyres.

I'm on a corporate plan so didn't have to pay anything. Maybe that's why they didn't do anything?

Silver-Bolt · 08-25-2010, 08:51 PM

Not even an oil change?

BlueZ4AZ · 08-25-2010, 09:32 PM

They just did my first service, which included the Oil Change and a 30- something point check. This occured at the one year point, since I am still not at the 15k miles yet. They also said to come back again at 15k miles and they'd give me another oil change. Not necessary, but since it's free I'll do it.

Ur_Up · 08-25-2010, 09:42 PM

Approx 7k I got the service light but that was just for BMW to have a car inspection.

Cost me $170.. Just oil top up.. Rip off

Memphis1 · 08-25-2010, 10:00 PM

not sure what is it like around the globe, but here in the states, we normally get oil change, wipers change, and a inspection of all fluids (top off), tire inspection, wheel damage, brake pads and rotors, and undercarriage. and you can basically tell them to double check anything that you might feel is not right.

mav5125 · 08-26-2010, 04:14 AM

Quote:

Originally Posted by Silver-Bolt

Not even an oil change?

nada !!

i should call up bmw australia and find out exactly what should have been done. I also would have thought that there would be an oil change.

not a happy camper !!

raumdeuter · 10-09-2010, 08:54 PM

is there a written list provided by BMW for their free service?
I've been looking around at BMW website and can't find anything conclusive of what their free service includes.

My 35i is a year old and has 12k miles. they didn't give me an oil change because the computer said it can go for 6k more

All they did was changed the wiper blade. when I came for service they have multi point service on the work order but when I picked the car it printed not applicable for multi point inspection service.
I want to know if I can make them do an oil change and the multi point inspection.

--r

rmorin49 · 10-09-2010, 09:08 PM

They aren't obligated to do an oil change until the OBC tells them to or when the car has been in service for 12 months irregardless of mileage. It is called a low mileage annual service. I will likely have less than 5K on my car when it is a year old.

Memphis1 · 10-09-2010, 11:45 PM

Quote:

Originally Posted by blackzet

is there a written list provided by BMW for their free service?
I've been looking around at BMW website and can't find anything conclusive of what their free service includes.

My 35i is a year old and has 12k miles. they didn't give me an oil change because the computer said it can go for 6k more

All they did was changed the wiper blade. when I came for service they have multi point service on the work order but when I picked the car it printed not applicable for multi point inspection service.
I want to know if I can make them do an oil change and the multi point inspection.

--r

they have to if it's a year old, regardless of mileage....

Horsedoc67 · 10-10-2010, 01:25 AM

I just had my first oil change @ 4000 mi. and 9 mo. ownership. The cost was $ 98.00 with the 15% dealer discount. I will get the free one year. In the US the yearly inspection does include an oil change regardless of the mileage. I personally would not drive more than 7500 mi. on an oil change. Fresh oil and a new filter is very cheap insurance against engine failure.

EandS · 10-10-2010, 07:44 AM

Was told last week by the local BMW dealership they had received a bulletin in September from BMW saying the 12 month oil change was being discontinued unless there was very low mileage on the vehicle since the last change. Supposedly, other than for the low miles situation, the free oil change will be done only when the car's computer indicates service is needed.

So, I'm scheduled to take my Z4 s35i with 9,500 miles on it in for the required North Carolina annual inspection, but will not be receiving the free oil change. These corporate cost savings initiatives are getting ridiculous!

Best regards,
Ed

raumdeuter · 10-10-2010, 11:34 AM

They told me the same thing Ed said. I thought they were just BS-ing me.
They told me if its less than 6k in a year then they do an oil change for free, if not wait for the OBC.

What really annoyed me is that they changed their promise. they said annually when I bought the car but now they just changed it on their whim.
I already changed the oil at local BMW garage at 8k so I'm ok with regards of oil life. but I still feel the whole free service thing a bit dodgy.
I lost all my respect for the dealership, they'll not getting business from me. all service out of warranty will be done at local shop.

--r

flpnout · 10-10-2010, 12:59 PM

I was told that the new policy for less than 6k the first year started September 2010. I had my oil changed yesterday at my dealership. I rolled up to the dealership with 5990 miles. Dealer changed oil/filter, topped off all fluids, and multi point inspection performed along with break pad readings.

fisherman · 10-10-2010, 05:21 PM

I thought the new policy in US is that all maintenance is free for 4 years/48000 miles. That is the program I signed on for....( 2011 car )

EandS · 10-14-2010, 04:31 PM

Yesterday when I took the Z4 in for its NC State annual inspection I was told they had just received notice that because BMW got so much strongly negative feedback about discontinuing the free yearly oil/filter change the new policy had been rescinded and the original reinstated. So, I received the free oil/filter change.

Thought you folk would like to know.

Best regards,
Ed

rmorin49 · 10-14-2010, 09:22 PM

Quote:

Originally Posted by EandS

Yesterday when I took the Z4 in for its NC State annual inspection I was told they had just received notice that because BMW got so much strongly negative feedback about discontinuing the free yearly oil/filter change the new policy had been rescinded and the original reinstated. So, I received the free oil/filter change.

Thought you folk would like to know.

Best regards,
Ed

I was unaware that the policy had ever changed. My dealer has always performed an annual low mileage service on all of my cars. Oil/filter change, new wiper blades, that's about it.

08-25-2010, 08:16 PM	#1
mav5125 Private First Class 36 Rep 133 Posts Drives: E89 Z4 35i Join Date: Aug 2009 Location: Sydney, Australia iTrader: (0)	First service What is performed on the first service? The service manual didn't say much. I think they didn't do anything on my first service except just look over the car and made a comment on my tyres. I'm on a corporate plan so didn't have to pay anything. Maybe that's why they didn't do anything?
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08-25-2010, 08:51 PM	#2
Silver-Bolt Captain 27 Rep 805 Posts Drives: 2011 Z4 35is Melbourne Red Join Date: Jun 2010 Location: Portland, OR iTrader: (0) Garage List 2011 Z4 35is [9.00]	Not even an oil change?
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08-25-2010, 09:32 PM	#3
BlueZ4AZ Go SU 33 Rep 902 Posts Drives: 2009 Z4 sDrive35i Join Date: Jul 2009 Location: Chandler, AZ iTrader: (0)	They just did my first service, which included the Oil Change and a 30- something point check. This occured at the one year point, since I am still not at the 15k miles yet. They also said to come back again at 15k miles and they'd give me another oil change. Not necessary, but since it's free I'll do it.
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08-25-2010, 09:42 PM	#4
Ur_Up Private First Class 30 Rep 197 Posts Drives: BMW M4 Join Date: Oct 2009 Location: Gold Coast iTrader: (0)	Approx 7k I got the service light but that was just for BMW to have a car inspection. Cost me $170.. Just oil top up.. Rip off
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08-25-2010, 10:00 PM	#5
Memphis1 Lieutenant Colonel 90 Rep 1,838 Posts Drives: Z4 SDrive 35i Join Date: Oct 2009 Location: CT iTrader: (0)	not sure what is it like around the globe, but here in the states, we normally get oil change, wipers change, and a inspection of all fluids (top off), tire inspection, wheel damage, brake pads and rotors, and undercarriage. and you can basically tell them to double check anything that you might feel is not right. __________________
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10-09-2010, 08:54 PM	#7
raumdeuter New Member 0 Rep 27 Posts Drives: 2008 M Coupé, 2009 Z4 Join Date: Sep 2009 Location: SF Bay area iTrader: (0) Garage List 1997 BMW M3 [0.00] 2008 BMW M Coupé [0.00]	is there a written list provided by BMW for their free service? I've been looking around at BMW website and can't find anything conclusive of what their free service includes. My 35i is a year old and has 12k miles. they didn't give me an oil change because the computer said it can go for 6k more All they did was changed the wiper blade. when I came for service they have multi point service on the work order but when I picked the car it printed not applicable for multi point inspection service. I want to know if I can make them do an oil change and the multi point inspection. --r __________________ ---
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10-09-2010, 09:08 PM	#8
rmorin49 Major 53 Rep 1,162 Posts Drives: 11 335d/10 Z4 s30i Join Date: Nov 2006 Location: Hagerstown, MD iTrader: (1)	They aren't obligated to do an oil change until the OBC tells them to or when the car has been in service for 12 months irregardless of mileage. It is called a low mileage annual service. I will likely have less than 5K on my car when it is a year old. __________________ Colonel (Retired), US Army/Hagerstown, MD 2016 518ixdrive/MSport AW/Ivory White ED-01-10 2010 Z4s30i AW/Beige/Burl/ 6MT/SP/PP/CWP/NAV/ipod/USB/CA (retired) 2011 335d BS/Oyster/PP/CWP/NAV/ipod/USB(Daily Driver) 30+ mpg(retired)
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10-10-2010, 01:25 AM	#10
Horsedoc67 Private 0 Rep 55 Posts Drives: 2010 35i Z4 2011 X3 35i Join Date: Mar 2010 Location: Ventura, CA iTrader: (0)	I just had my first oil change @ 4000 mi. and 9 mo. ownership. The cost was $ 98.00 with the 15% dealer discount. I will get the free one year. In the US the yearly inspection does include an oil change regardless of the mileage. I personally would not drive more than 7500 mi. on an oil change. Fresh oil and a new filter is very cheap insurance against engine failure.
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10-10-2010, 07:44 AM	#11
EandS Private First Class 20 Rep 106 Posts Drives: 2010 Z4 s35i Join Date: Sep 2009 Location: North Carolina iTrader: (0)	Was told last week by the local BMW dealership they had received a bulletin in September from BMW saying the 12 month oil change was being discontinued unless there was very low mileage on the vehicle since the last change. Supposedly, other than for the low miles situation, the free oil change will be done only when the car's computer indicates service is needed. So, I'm scheduled to take my Z4 s35i with 9,500 miles on it in for the required North Carolina annual inspection, but will not be receiving the free oil change. These corporate cost savings initiatives are getting ridiculous! Best regards, Ed __________________ . 2010 s35i
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10-10-2010, 11:34 AM	#12
raumdeuter New Member 0 Rep 27 Posts Drives: 2008 M Coupé, 2009 Z4 Join Date: Sep 2009 Location: SF Bay area iTrader: (0) Garage List 1997 BMW M3 [0.00] 2008 BMW M Coupé [0.00]	They told me the same thing Ed said. I thought they were just BS-ing me. They told me if its less than 6k in a year then they do an oil change for free, if not wait for the OBC. What really annoyed me is that they changed their promise. they said annually when I bought the car but now they just changed it on their whim. I already changed the oil at local BMW garage at 8k so I'm ok with regards of oil life. but I still feel the whole free service thing a bit dodgy. I lost all my respect for the dealership, they'll not getting business from me. all service out of warranty will be done at local shop. --r __________________ ---
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10-10-2010, 12:59 PM	#13
flpnout Major 82 Rep 1,264 Posts Drives: 2010 Dinan S3 Z4-35i Join Date: Jun 2008 Location: San Francisco, CA iTrader: (8) Garage List 2010 E89 Z4 [7.83]	I was told that the new policy for less than 6k the first year started September 2010. I had my oil changed yesterday at my dealership. I rolled up to the dealership with 5990 miles. Dealer changed oil/filter, topped off all fluids, and multi point inspection performed along with break pad readings. __________________ 2015 BMW i3 REX
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10-10-2010, 05:21 PM	#14
fisherman Private 2 Rep 92 Posts Drives: 2011 sDrive 30i Join Date: Jul 2010 Location: RI iTrader: (0)	I thought the new policy in US is that all maintenance is free for 4 years/48000 miles. That is the program I signed on for....( 2011 car )
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10-14-2010, 04:31 PM	#15
EandS Private First Class 20 Rep 106 Posts Drives: 2010 Z4 s35i Join Date: Sep 2009 Location: North Carolina iTrader: (0)	Yesterday when I took the Z4 in for its NC State annual inspection I was told they had just received notice that because BMW got so much strongly negative feedback about discontinuing the free yearly oil/filter change the new policy had been rescinded and the original reinstated. So, I received the free oil/filter change. Thought you folk would like to know. Best regards, Ed __________________ . 2010 s35i
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