Quote:
Originally Posted by Killemall
Yeah, and what am I supposed to do after receiving that nice letter? Don't drive the car? Or maybe drive it but only after asking myself "do you feel lucky today?" BMW failed at handling this recall. Sounds like it was a letter sent only for legal reason. If they cared about customers satisfaction, they should have fixed the problem, not just informed me about it.
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The in my opinion nice letter informed me of an (to me) unknown issue with the engine in my particular vehicle and that my manufacturer is coming up with a solution and I will get a FREE fix once it is my turn to come in.
It says drive the car UNLESS there is an issue with it. If there is an issue now, bring it in so they will fix it now. If there is no issue wait your turn and we will call you to bring your car in. We are talking about tens of thousands of cars that need fixing.
If the engine fails because of this issue, BMWNA will need to fix it or replace it, which has happened to people, also in this forum.
And be happy we get this fix, from what I heard people in the UK for example do not get this free fix at all and there is no recall there.
So have some tea and relax.
