I have had ZERO issues with Smart Top. I too feel the Smart Top probably had nothing to do with the problem, but the dealer/BMWNA saw it and used it as an excuse not to warrant the issue. BMW is famous for this crap and I do not want to get started as I have had two major issues with them on similar but more significant problems.
However, this is the bottom line, any time you modify your car from stock you run this risk.
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