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From time to time a dealer will try to get the customer to give them the answer THEY want to hear so they can blame it on the customer.
A question like: "You use wheel cleaner to clean the wheels don't you?
This question is designed for the customer to say yes so as to self-incriminate the customer, in the minds of the dealer.
If this ever happens to me, and the dealer asks me a similiar type question, my default answer is, "I FOLLOWED WHATEVER THE OWNER'S MANUAL SAID TO DO/NOT TO DO"
That's an air tight answer that does not lead to them being able to say it's my fault.
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