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      08-11-2010, 06:08 PM   #73
Dr Stig 2
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2010 BMW Z4 35is  [10.00]
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Quote:
Originally Posted by zEdP View Post
A dealer does not decide if a repair is covered by warranty or not. It is BMW who does. So BMW rejects noisy pump warranty claims. Visiting a different dealer won't help. You have to contact BMW directly and make them clear that you are not happy with the noise.
People being people though, (in my experience) it is common for a dealer's service advisor or service manager to take the initiative and decide they will not even ask the manufacturer. I would not be surprised if this barrier is what has been experienced in this case.
If BMW had globally stopped fixing this problem after sooo many have been fixed / repaired so far, I believe we would be seeing an avalanche of people here complainign of this change in BMW policy on the fix.
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