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      08-11-2010, 12:18 PM   #72
zEdP
Ed
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Drives: Z4 sDrive30i
Join Date: Mar 2009
Location: Netherlands

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Quote:
Originally Posted by davidmbell View Post
I'm very disappointed with the car itself and the dealership and don't know what to do now. Try another dealer? Live with it till the bl\\dy thing breaks down AGAIN!?

A dealer does not decide if a repair is covered by warranty or not. It is BMW who does. So BMW rejects noisy pump warranty claims. Visiting a different dealer won't help. You have to contact BMW directly and make them clear that you are not happy with the noise.

In my case, the pump made a different noise than yours. First BMW rejected the requested because they assumed it was the 'standard' high pitch whine sound. After they heard the low humming sound, they decided to approve the replacement. It took almost 3 working days before the dealer got the approval.

EdP
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