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Comfort access should not require the key in the dash to start and you should be able to unlock by putting your fingers under the handle. Touching the ribbed spot is to lock the doors. If you can't do that and it isn't a battery issue, then it isn't comfort access.
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2018 F80 M3, Mineral White, Full Sakhir Orange, ZCP
2015 F15 X5 35i, Mineral Silver, Terra Dakota (Retired)
2012 E89 Z4 35i, Deep Sea Blue, Walnut Kansas (Retired)
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