Quote:
Originally Posted by zEdP
A dealer does not decide if a repair is covered by warranty or not. It is BMW who does. So BMW rejects noisy pump warranty claims. Visiting a different dealer won't help. You have to contact BMW directly and make them clear that you are not happy with the noise.
In my case, the pump made a different noise than yours. First BMW rejected the requested because they assumed it was the 'standard' high pitch whine sound. After they heard the low humming sound, they decided to approve the replacement. It took almost 3 working days before the dealer got the approval.
EdP
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When I took mine in, they immediately telephoned me within a couple of hours to let me know that they were replacing the pump and that I had to leave my car overnight. They also stated they were overnighting the part.
I agree with Dr Stig that it is the dealer calling the shots on this one.
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E89 - 2010 Z4 35i (Orion Silver, Ivory White extended, anthracite trim)
E85 - 2006 Z4 3.0i (Monaco Blue, beige leather, Dark Poplar wood trim)
E85 - 2003 Z4 2.5 (Sterling Gray, black leather, Sycamore wood trim)
E36 - 1998 Z3 2.8 (Red, black leather, wood trim)