Quote:
Originally Posted by tranquility
What's the diff between employed vs dealer tech? Yes, I'm in touch w/ a dealer but will wait till it malfunctions again so I can take it in at the moment for them to do an immediate checkup.
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Sometimes faults are beyond the expertise of the dealer mechanics, so BMWNA has it own technicians who fly all over the country supporting the dealer network, but also they assist in locating difficult faults. Sometimes you may have to wait until their next scheduled visit to the dealer, but they are supposedly the best technicians and better trained and have access to more detailed information and data........but used sparingly!!!
(Dealer mechanics/technicians are not employees of BMW, they are employed by whoever owns the dealership, which is almost certainly not BMW)