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Similar shite happened to me too about 18 months ago.
The package was ''lost'' the first time, 2 weeks later they sent it out again and it was delivered but there were no spacers and bolts for the bracket of the fmic and no reinforced tube for the dv.
Chad apologized but to be honest I never liked his attitude and style. He has quality items but the fitment is simply terrible, to mount the ic I had to cut and delete some airducts and combined with the chargepipe it just was a stupidly tight fit.
If you payed via paypal I would suggest you cancel the order and get your money back. Their services are crappy and they don't deserve such a long backtime.
And since you are located in EU you can get the Wagner ic. A friend of mine bought it and had it installed in less than 30 min. No customs involved either.
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